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Extending the use of episode analytics beyond alternative payment models
Payers (and providers) that have dismissed bundled payments or treated it as a narrow part of their strateg...
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Five Fifty: Emerging outperformers
Does the recent turbulence in emerging markets mean global growth will slow? New research suggests otherwise.
How developing economies can get more out of their infrastructure budgets
Governments in developing economies often lack the capacity to conduct thorough reviews of proposed capital projects. A streamlined approach can identify those ready for funding.
Cracking down on government fraud with data analytics
New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to capture the hundreds of billions of dollars at stake.
Emerging markets can still drive global growth
Never mind the recent turbulence—emerging-market fundamentals remain sound.
Using analytics to increase satisfaction, efficiency, and revenue in customer service
Payments providers that adopt advanced analytics to develop integrated approaches to customer service are seeing significant improvements.
The promise and challenge of the age of artificial intelligence
AI promises considerable economic benefits, even as it disrupts the world of work. These three priorities will help achieve good outcomes.
Laying the foundation for success in the connected-building era
Connected buildings could introduce a new way of working. Here’s what it will take for them to become mainstream.
A decade after the crisis, it’s a different world
Back in 2008, we learned the hard way that good times can morph into bad times before most of us realize what’s happening. Where are we now?
Developing tomorrow’s leaders in life sciences
In a sector undergoing unprecedented change, five muscles will define the successful leaders of the future.
European Private Banking in 2018: Running for scale
Favorable market returns helped to build up Western European private banking profit pools in 2017, but banks need to assert more control over their profit growth.
From start-up to scale: A conversation with Box CEO Aaron Levie
The cloud-service cofounder and CEO talks about innovation, disruption, and harnessing the next big thing.
The cornerstones of large-scale technology transformation
A clear playbook is emerging for how to integrate and capitalize on advanced technologies—across an entire company, and in any industry.
Barriers to Digital@Scale: Shifting the focus from tech to culture
Many pharma and medtech companies have a digital strategy. But to pull off a true digital transformation, it's crucial to focus on culture and mindset, according to leaders who attended a recent...
Hidden figures: The quiet discipline of managing people using data
To prevail in the renewed war for talent, banks will need to deploy new capabilities in data, analytics, and organizational science.
Thriving amid turbulence: Imagining the cities of the future
Four major forces are shaping cities of the future. How can they thrive in the face of challenges and change?
Is apparel manufacturing coming home?
To meet customers’ needs, apparel companies need to focus on nearshoring, automation, and sustainability.
Miles ahead: How to improve airline customer-loyalty programs
Without a new approach, airline loyalty programs risk alienating many customers.
Finding untapped potential in European healthcare service providers
European healthcare service providers are complex and fragmented, but with niche market knowledge and a creative approach, investors can create substantial value.
What’s behind the pharmaceutical sector’s M&A push
There are lessons for other industries in the way pharma companies use mergers to innovate, work more efficiently, and bolster product portfolios.
Five Fifty: Digital’s hard truths