Design can help craft a standout patient experience. Here, three leaders discuss how the discipline is improving medical products and driving innovation.
The rise and rise of private equity
Our annual private markets review showed the market scaling in 2017. The way limited partners and general p...
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Extending the use of episode analytics beyond alternative payment models
Payers (and providers) that have dismissed bundled payments or treated it as a narrow part of their strategies may under-appreciate the value of episode analytics in improving core business functions.
Confronting Indonesia’s Productivity Challenge
Indonesia, along with most other Southeast Asian countries, has an opportunity to capture a bigger share of global manufacturing activity. Rising wages in China is giving the ten countries making...
Preparing Brazil for the future of work: Jobs, technology, and skills
Automation is coming, disrupting the world of work at unprecedented speed and scale. Here’s how the largest economy in Latin America can face the challenge.
Wealth management in an era of robots, regulation, and new money
By redirecting focus, wealth managers can successfully respond to challenges brought on by digital disruption, demographic shifts, and tighter regulation.
Claims in the digital age: How insurers can get started
Attackers are transforming the competitive landscape and elevating customer expectations, so insurance companies must integrate digital technologies into their operations to keep pace. Claims...
How migration data can deliver real-life benefits for migrants and governments
As countries have joined together on a path toward increased cooperation and action on migration, investment in data will be crucial for its success.
How concept sprints can improve customer-experience innovation
The concept sprint is a fast five-day process for cross-functional teams to brainstorm, define, and model new approaches to business issues. Here’s how it works.
Mobile money in emerging markets: The business case for financial inclusion
Meeting the mobile money needs of the unbanked in emerging markets is a vast opportunity. To succeed, providers need a clear view on what drives mobile money economics, and an innovative mind-set.
What will automation mean for wages and income inequality?
In this podcast, we examine how technology has affected employment and incomes in manufacturing and other sectors and whether automation could widen the gap between high- and low-income jobs.
The digital imperative for pharma companies in Japan
Five facts showing that companies should invest in digital customer engagement in Japan.
Still looking for room at the top: Ten years of research on women in the workplace
What we know—and what everyone needs to know—about the quest for equality.
Talent management as a business discipline: A conversation with Unilever CHRO Leena Nair
HR leaders can leverage people analytics to play a key role in aligning talent with value creation, says the global consumer-goods group’s chief human resources officer.
The need for speed: Capturing today’s fashion consumer
Top performers are using data analytics and consumer insights to stay ahead of the pack.
A new posture for cybersecurity in a networked world
As the dangers mount, current approaches aren’t working. Cyberrisk management needs a root-and-branch overhaul.
China faces a choice: Modernise or risk a very hard landing
China's investment-led growth model has served it extraordinarily well, setting it on course to become one of the world's advanced economies. Yet the strains associated with that approach have...
An agenda for the talent-first CEO
In tumultuous times, a company’s talent is its most valuable and reliable asset. What does it take to lead an organization that truly unleashes its human capital?
Resetting the cost base
Technology is creating opportunities and threats for the supplies of traditional industries from utilities to pulp and paper to construction.
For US banks: A time for transformation
To achieve robust performance and meet market expectations, US banks will need to embark on ambitious and holistic transformations.
Behavioral insights and innovative treatments in collections
Lending institutions can significantly improve collections success by applying innovative treatments based on behavioral segmentation.
Fintech decoded: The capital markets infrastructure opportunity