This is the first installment in our Managing Human Capital Risk series.
“The best corporate strategy can fail at implementation without a human capital strategy supporting it.”
The Critical Importance of the Job Benchmark
I recently met with a client and while we were discussing an employee performance issue, I asked a very simple question. “How is your employee performing against the benchmark?” Since many conversations on the topic of employee performance often center around an employee in isolation or comparing an employee relative to other employees, we are often using inherently biased and subjective information when assessing an employee.
With that backdrop, we discussed how the employee was being evaluated relative to:
- the amount the employee was being paid
- an objective assessment of how the employee was actually doing or not doing against the ideal competencies and tasks of the position – THE BENCHMARK.