3 Operational Challenges to Future Proof Your IT Organization

April 14, 2016 Joanne Flynn


Nowhere in any organization is there more potential disruption going on than in IT. This organizational stress can be overwhelming. In the search to create order in this chaotic environment, there are three key considerations you must keep at the forefront as you navigate these stormy waters:

  1. Disruption is BAU 
  2. We Are Now All Technology Companies 
  3. Rethink Everything You Know About Human Capital

  1. Disruption and Disruptive Technologies - The New Normal: 

    Our world, at every level, WILL BE disrupted. The McKinsey Global Institute defines disruptive technologies as new emerging technologies that unexpectedly displace an established one and shakes up the industry. Some disruptors will be easy to spot. Others will come from the most unexpected places. IT organizations are at the heart of this disruption. IT organizations must consciously and continually focus on the outside horizon to anticipate disruption and deal with it as quickly as possible.

  • Living with Disruption as the Norm. BAU and the Steady State are a Thing of the Past: Change has become the norm and business as usual (BAU), which was formally the goal, will become a subset of Change, Transformation and Transition Management. IT must be prepared to accept that as soon as the steady state (BAU) is achieved, disruption will shake things up again. 

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